To use ClientSherpa, we will require to you to create an account using your name and email address. We use this information solely to create your account and log you in to ClientSherpa, respond to emails you may send to us, and to send notifications to you as explained in “Information Use” below.
To purchase a ClientSherpa subscription, we will require your financial information such as a credit card number. We use this information to fulfill your purchase and for billing purposes.
ClientSherpa collects Client Information, as defined in our Terms of Service, solely for the purpose of providing you with the features and functionality of ClientSherpa.
We may collect certain analytics information using various third-party analytics tools. The information we collect may include internet protocol (IP) addresses, browser/device type, internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and related data. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular user. We use this anonymous information to analyze trends and improve the quality of our products and services. You are free to restrict collection of information and/or decline cookies, but by doing so you may not be able to take full advantage of all of ClientSherpa’s features.
We do not share personal information with outside parties except to the extent necessary to provide ClientSherpa’s services to you. We may share anonymous, aggregate statistics with outside parties. We do not link aggregated data with personally identifiable information.
We disclose your financial information to our payment processing company solely for billing purposes. We do not retain, store, or share this information for any other purpose.
We will not disclose Client Information to any third-party except as required by law.
We may disclose information collected from and about you to the following entities for the following purposes: (1) to our related companies, service providers and suppliers, to enable them to fulfill a product or service request or to perform a business, professional or technical support function for us; (2) as necessary if we believe that there has been a violation of our Terms of Service or of our rights or the rights of any third party; and (3) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.
We implement a variety of security measures to protect against the loss, misuse, and alteration of information under our control. We anonymize certain information, including Client Information, under our control. Please be advised, however, that while we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent unauthorized access from occurring. Please take steps to maintain the security of your account information and notify us immediately if you believe any information relating to your account may have been compromised.
5or7 Software, LLC complies with the California Online Privacy Protection Act. We therefore will not distribute your personal information to third parties without your consent.
5or7 Software, LLC does not target and is not intended for children under the age of 13. 5or7 Software, LLC does not knowingly solicit, collect, or maintain personal information pertaining to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as soon as possible. If you believe that we might have collected information from or about a child under age 13, please contact us at firstname.lastname@example.org.